Dues and rent, collected
Charged on the same day every month, a reminder before they are late, and late fees worked out by your rules — not by remembering. Everybody can see what they owe and pay it on their phone.
How it worksCommunity management
Everything a small association actually has to do, in one place.
Ruma Connect runs the money, the rules and the conversation for homeowner associations and the people who rent homes out. Built for the treasurer who does this in the evenings, and plain enough that every owner and tenant can use it on their phone.
- 31modules ready today
- 1sign-in for every property you belong to
- 0apps to install — any phone, any browser
What it does
Paid online, straight to your bank
Bank transfer or card through the property's own Stripe account. A payment reaches the balance by itself, with a receipt; a transfer that fails says so.
How it worksBooks you can defend
Every charge, payment and correction kept for good. Special assessments split to the cent, payment plans that hold the late fees, seven reports and a full set of books if you want one.
How it worksRules, fairly enforced
Violations with photographs and a ladder you cannot skip — courtesy, formal notice, then a fine once the time given has run out — with an appeal the board answers in writing.
How it worksArchitectural requests
An owner asks before changing something outside, with drawings. The board answers by the deadline, and a refusal has to say why.
How it worksEverybody told, nobody chased
Announcements by email and on the phone, official letters with a record of who opened them, chat with the office, and a calendar people add to their own phones.
How it worksVotes and meetings
One vote per home, proxies, turnout as it happens. Meetings with the notice, the agenda, quorum counted in homes, and minutes that become the record once approved.
How it worksRenting, done properly
Leases, renewals, notices both ways, inspections with photos, the deposit statement and renter's insurance — and tenants inside an association see its news without joining it.
How it worksRepairs to the finish
Problems reported with photos, sent to a contractor by a link that opens that one job, and the contractors' insurance watched for you.
How it worksEvery module, switched on only if you want it
31 are ready today; 16 more are planned and marked as such. Each one links to its page of the manual: how to set it up, and how it is used.
Money
Talking to people
Homes, rules and records
Looking after the property
Coming next
- QuickBooks DesktopComing
- AutopayComing
- Text messagesComing
- Phone appsComing
- Your own web addressComing
- Applications and screeningComing
- Utility billingComing
- Owner statementsComing
- Late rent, step by stepComing
Coming later: short-term rentals
- One calendar across the booking sitesComing
- Guest messages and door codesComing
- Cleaning turnsComing
- Lodging taxComing
Coming later: hotels
- Reservations and ratesComing
- Front desk and folioComing
- HousekeepingComing
How it is built
The money goes to your own bank
Each property connects its own Stripe account and its own bank. Payments land there, never in a pooled account somebody else controls. The fee for paying online is shown to the payer before they pay.
One neighbour never sees another's business
Who owes what, who agreed a payment plan, who had a violation — kept apart inside the database itself, not merely hidden by a screen. Hundreds of automated checks try to break in on every change.
It speaks your language
An association gets Lots, Owners, Dues and a Board. A rental gets Units, Tenants, Rent and Management. Same software, and nobody has to translate.
Nothing you did not ask for
Every module is a switch in Settings. Switch on what your property uses and the menu stays short. Switching one off deletes nothing.
The rules are yours, not ours
Due day, late fee, what a fine is, how long an owner has to put something right, who may vote, how strict signing in is — settings, every one of them.
Who it is for
Homeowner associations
From a dozen townhouses upwards. Dues, assessments, violations, architectural review, votes, meetings and the governing documents — run by volunteers, so it has to be obvious. A builder still selling lots has an account of its own.
Owners and tenants
Pay from a phone, report a repair with a photo, ask the office in chat, read the rules, vote, book the clubhouse. A tenant in a rented house sees what the association says about it, without joining it.
Landlords and managers
Leases, rent, notices, inspections and deposits, beside the association the homes stand in. Each property is its own legal entity with its own bank account — one login, and no chance of the two getting mixed up.
Book a demo
Tell us a little about your property and we will show you Ruma Connect running with your kind of numbers in it. No obligation, and nothing automated — a person reads every one of these.
Ruma Connect is invitation-only today, so there is nothing to sign up for on this page. Get in touch and we will set your property up with you.